LEVERAGE STATE ASSETS TO SERVE THE PUBLIC AND SPUR THE NEW INNOVATION AND DIGITAL ECONOMY. INCREASE COST EFFICIENT IT SHARED SERVICES TO SUPPORT ENTERPRISE AND STRATEGIC IT CLUSTER FUNCTIONS

I.T. Shared Services / Solutions

New Service Rollout Coordination

New services should be rolled out in a coordinated fashion. The affected business units should be aware and trained, a rate should be established, CR should be educated, an order process should be established, and a support plan should be in place. Then the service can be advertised to appropriate customers.

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I.T. Shared Services / Solutions

Single Sign on for Web 2.0 initiatives

The websites http://techtalk.cio.ny.gov/ and tp://techtalk.cio.ny.gov appear to be filled with potential. Can we link the ID's between these two sites so users would have fewer login issues? What about including the state Wiki? (http://wiki.cio.ny.gov/) I look forward to seeing these sites develop.

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